Additional services

    Go beyond core banking.

    Push notifications, field officer mobility, customer SMS, and custom logic, the extensions that turn a great core into a complete operating platform. Each one a standalone addition. All of them connected to the same real-time core, the same audit trail, and the same source of truth.

    Additional services overview
    Overview

    Extend your core with the services your institution actually needs.

    Additional services are the extra capabilities you subscribe to alongside your Oradian core. They extend what the core can do, opening new ways to reach customers, mobilise field teams, automate communications and tailor product behaviour to your specific market.

    Each service is built to work natively with the core, not integrated from the outside through fragile middleware, but connected at the data and event level so every action, notification and custom operation is part of the same auditable, real-time platform.

    You subscribe to what you need. You add services as your operation grows. And because each service connects to the same core, your data is never split between systems that need to be reconciled.

    Four services. One platform.

    Choose the extensions that fit your model.

    Oradian Notifier°

    Real-time push alerts for customers and teams.

    A configurable notification engine that delivers push notifications across your core, for transactions, system events, compliance alerts, collections reminders and fraud signals. Every notification is triggered by a real event in the core, in real time, with the specific context of that event included in the message.

    What it enables

    • Customer-facing transaction confirmations that build trust and reduce support contacts
    • Fraud alert notifications that reach customers immediately, not after an overnight review
    • Collections reminders at the right moment, based on actual repayment schedules
    • Internal team notifications for workflow events and approvals awaiting committee
    • CRM integration triggers that fire on specific customer events

    Who benefits most

    Institutions with active mobile customer bases that want to drive engagement, reduce fraud losses and improve on-time repayment rates through timely, relevant communication.

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    Oradian Edge°

    Offline-first field officer mobility.

    A field officer application that works in the absence of connectivity. Field officers collect repayments, onboard customers, review accounts and process transactions in the field, with or without connectivity. Everything is captured locally and synchronised to the core the moment a connection is available.

    What it enables

    • Repayment collection in areas without reliable mobile data coverage
    • Customer onboarding at the point of engagement, with data captured once and synced to the core
    • Account review and customer history visible to the field officer without a live connection
    • Cleaner data and fewer errors than paper-based field processes that require re-entry

    Who benefits most

    Institutions with field-based operations, rural banks, microfinance institutions, cooperative lenders, and any institution with loan officers in areas with variable connectivity.

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    Oradian Reach°

    Automated SMS to your customers, straight from the core.

    A configurable SMS service that sends personalised, automated messages triggered by events in the core, repayment reminders before due dates, transaction confirmations, balance alerts, fraud warnings and product communications. Every SMS is triggered by a real event, not a broadcast schedule.

    What it enables

    • Pre-due payment reminders that reduce late payments by reaching customers before the due date
    • Real-time transaction confirmations with an immediate record of completed transactions
    • Overdue follow-ups triggered automatically at configurable intervals after a missed payment
    • Fraud alerts that notify customers of suspicious activity the moment it is detected
    • Segmented communications based on product, segment or account status

    Who benefits most

    Institutions in markets where SMS is a primary customer channel, and any institution that wants to reduce late payments, increase trust and reduce inbound support contacts through proactive communication.

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    Oradian Custom Code°

    Your logic, natively in the platform.

    The highest level of customisation, custom logic that runs natively inside the Oradian core, with the same scalability, controls and audit trail as every native feature. Not a bolt-on, not an integration. Logic that runs inside the platform, governed by the platform's security and compliance framework. With Oradian's AI agent, trained on the platform and extension patterns, your team builds significantly faster, without specialist expertise.

    What it enables

    • Product-specific interest calculations, fee structures and repayment models beyond standard parameterisation
    • Custom data fields, tags and reporting logic that reflect your specific market or compliance requirements
    • Bespoke API endpoints for partners or customer-facing applications
    • Institution-specific workflow logic for approvals, escalations and operational procedures

    Who benefits most

    Institutions with specific product structures, market requirements or operational workflows that go beyond standard parameterisation and who want to build that logic inside the platform rather than outside it.

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    Mountain landscape at sunset

    Extend the platform with services built for scale.

    Custom Code, Edge, Notifier, Reach, services that pair with the core to accelerate every product launch.

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