One platform. Every touchpoint your customers and teams depend on.
Customer apps, agent apps, operations consoles, back-office tools, all running on the same real-time core, the same controls and the same source of truth. No data drift between what the customer sees and what your operations team sees. One platform, consistent across every channel.
The interface layer your institution actually needs.
Banking in emerging markets is inherently multi-channel. Urban customers expect mobile-first experiences with real-time balance visibility, instant notifications and self-service access to every product they hold. Rural customers, field officers and cooperative members often need agent-mediated services that work over variable connectivity on entry-level devices. Operations teams need back-office tools that give them visibility into portfolio performance, exception queues and customer records without requiring a data extraction request.
These are not separate technology problems. They are different expressions of the same requirement: access to real-time, accurate data from the same core, presented in the right format for the person using it.
Oradian's applications layer is built on this principle. Every application, customer-facing, agent-facing, or operations-facing, reads from and writes to the same real-time core. The balance a customer sees on the mobile app is the same balance the agent sees on their tablet is the same balance the operations team sees in the console.
Every channel. One source of truth.
Customer portal, self-service at scale
A fully branded customer portal for account management, loan applications, payment initiation, transaction history and product discovery. Configurable by your product team, deployed on your branding, powered by the same real-time core as every other application. Customers manage the whole relationship in one place.
Mobile-first for customers and field officers
Native mobile experiences for both customer-facing and field officer-facing interactions. Customers access accounts and initiate transactions from their smartphone. Field officers onboard customers, process loan applications and handle collections from a mobile device, including in offline-capable mode for areas with unreliable connectivity.
Agent network tools
Empower agents with the tools to onboard new customers, process transactions, handle loan applications and provide customer service, in the field, from a device that works over mobile data. Agent transactions post to the same real-time core as every other channel, visible to head-office operations the same second.
Operations console
The back-office view your operations, risk and finance teams need: customer records, loan portfolio status, exception queues, compliance alerts, transaction history and operational dashboards, all from the same real-time data source as every other application.
Role-based access and segregation of duties
Granular permission controls across every application. Define exactly what each role can see and do, read-only access for analytics, transaction authority for operations, full access for administrators. Segregation of duties enforced at the platform level, not by manual process controls.
Always in sync, no data drift
Every application reads from and writes to the same real-time core. No scenario where the customer app shows a different balance than the agent app. No end-of-day synchronisation batch where the back office catches up to what happened in the field.
Applications that get smarter as your data grows.
The applications your customers and teams use every day generate rich behavioural data: which features they use, when they use them, what they don't complete, where they drop off. On Oradian, this flows to Database Access, available to your product teams and AI models for analysis without touching production.
AI-driven personalisation in the customer application, surfacing the right product offer at the right moment, based on the customer's transaction behaviour and life events, requires exactly this data foundation. When your application layer, transaction engine and AI models all draw from the same real-time source, the personalisation is genuine rather than generic.
Every interaction across every channel, feeding the models that decide what your customers see next.
Compose the application stack your market needs.
Loans, deposits, cards, payments, applications running on one AI-native core.
Explore applications