The digital-first bank’s guide to AI in 2026

Financial institutions are pouring $97 billion into AI by 2027, but here's what nobody tells you: 95% of AI projects fail to deliver on their promises. The reason? Bad data. Not bad algorithms, not insufficient budget, just terrible, siloed, inaccessible data that no AI can work with.

Before you buy another chatbot platform or fraud detection system, ask yourself: can you actually access your own banking data in real-time? Can your data scientists query your core without crashing production systems? Do you have a single source of truth, or are you duct-taping together CSV exports and hoping for the best?

This guide shows you how to build the foundation that makes AI actually work. We cover everything from credit scoring with alternative data to operational automation that cuts costs by 40%. But most importantly, we show you why your data layer matters more than any algorithm and how to fix it before you waste money on AI that goes nowhere.

Please fill out the form to access this guide:

Related Insights

Discover more insights

Fraud readiness toolkit for digital banks and lenders

You can't fix what you can't see. This toolkit shows you exactly where your fraud defences are exposed.

Fraud-as-a-service means attackers now iterate weekly, while many institutions still respond in batches and rule updates that take weeks. The gap between the two is precisely what fraudsters exploit, and it's widening as regulators across Nigeria, the Philippines, and Indonesia tighten their requirements on real-time detection, AI explainability, and customer notification.

This toolkit gives product, risk, technology, compliance, and operations leaders a clear, honest picture of where they stand. It comes in three parts: a Fraud Readiness Checklist to surface the gaps costing you in losses, regulatory exposure, and unattributed churn; a scoring model that places your institution on a four-level maturity scale; and a 90-day action plan that tells you exactly where to focus first.

You don't need to solve everything at once. You need to know what to do next. Complete it with the people who know the real answers, your technology lead, your compliance officer, your fraud team, and you'll leave with a defensible starting point and a clear direction of travel.

Think bigger. Go further.

Come and see the future with us. Talk to one of our core banking experts.