Philippines · Microfinance institution

    Post-disaster recovery in the Philippines

    How Oradian helped CAPS-R lead local recovery after Typhoon Odette.

    CAPS-R case study

    6

    branches badly hit by Typhoon Odette

    Weeks

    of blackout and disrupted connectivity managed

    Real time

    data used to prioritise member support

    Customer

    CAPS-R

    Country

    Philippines

    Sector

    Microfinance institution

    Use case

    Post-disaster recovery

    Background

    CAPS-R is a church-based microfinance institution providing financial support to communities on the island of Cebu.

    Challenge

    Typhoon Odette caused major blackouts and connectivity failures, leaving affected branches without internet for weeks or months while staff and members urgently needed support.

    Impact

    Oradian's real-time data helped CAPS-R validate member situations, prioritise support, coordinate collections, and keep recovery operations moving despite severe disruption.

    Highlights

    • Real-time member assessment
    • Collection continuity during outages
    • Paperless collection roadmap
    • Messaging support for members

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